Archive for December 2011

Can upgrading your enterprise mobility solutions help improve company sales performance? Can your sales team close more orders when they have access to rugged handheld computers? Are your customers more likely to make purchase decisions when your sales team is able to give them everything they need? When answering these questions, think of how salespeople sell. Salespeople are most effective when they have all the information they need to close orders. They need information on material and part availability. They need information on credit terms, freight costs, scheduling and most importantly, pricing. This vital information is intrinsically linked. Part availability often has an impact on pricing, and it definitely has an impact on freight. Some customers may need those parts next day, while others can afford to wait. What customers can not afford is to not have this information. So, if having this information is so important to closing sales, then can having mobile computers help your sales team close more orders? It most certainly can! What are some of the scenarios where customers are more likely to place orders when salespeople can provide instant updates via mobile devices? Consider the following example.

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How could anyone try to link enterprise mobility solutions with how a company manages customer expectations? What does one have to do with the other? After all, what possible role could your enterprise mobility hardware play in better managing customer expectations? When looking to answer these aforementioned questions, think of how important it is to provide your customers with timely answers. Think of how much better your company can serve its customer base when your salespeople, field service technicians and project managers all have access to rugged mobile computers, computers that can provide your customers with instant updates on order fulfillment. Think of how these mobile computers will distinguish your product and service offering within your market and amongst your customer base. Now think of how your competitors likely don not have this ability. Not only will it help better manage customer expectations, but it will position your enterprise as a market leader.

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Does your company manage multiple projects? Do you employ project managers, field service technicians and or salespeople who spend a considerable amount of time onsite, at various customer locations? Most importantly, do these locations require rugged mobile devices, devices that are able to withstand harsh weather and severe working conditions? If you have answered yes to each of these questions, then it is about time your enterprise perform a cost benefit analysis on a capital expenditure. However, in the case of upgrading your mobility solutions with rugged mobile computers, this is one investment that is guaranteed to provide considerable returns. So, what would an upgrade to rugged mobile devices look like and how would it help improve how your enterprise manages these projects?

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What are some of the recent advancements in inventory management? What are some of the more important movements within the mobile device market that help make these advancements possible? More to the point, what software and hardware advances have changed how companies manage inventory? When looking to answer these aforementioned questions, one only needs to look at the advancements made by Psion with its Omnii line of mobile devices or with Honeywell and their IntelaTrack PKS devices. So, what is special about these mobile product lines?

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